For [Connecto ] Courier Service App

Effective Date: [01/09/2025]

1. Introduction

These Terms & Conditions (“Terms”) form a binding agreement between [Connecto Parcel & Deliveries.Company  and you (“User,” “Customer,” or “you”) regarding the use of our courier delivery services via our mobile application (Connecto). By registering, accessing, or using the App, you agree to comply with these Terms. If you do not agree, you must discontinue use immediately.

2. Definitions

App: The Connecto Parcel & Deliveries  mobile application for booking courier services.
User: Any registered individual or entity using our App.
Courier/Picker : Authorized personnel who transport parcels on behalf of the Company.
Parcel: Any package, goods, or documents booked for delivery.

3. Service Overview

We provide on-demand and scheduled parcel pick-up and delivery within designated service zones. Service availability and operational hours may vary.

4. User Obligations

The User shall:
1. Provide complete and accurate sender and recipient information.
2. Ensure the parcel is securely and appropriately packaged.
3. Refrain from sending prohibited items as listed in Section 6.
4. Comply with all local laws and regulations.

5. Booking & Delivery

– Bookings must be made through the App with full details.
– Delivery times are estimates and not guaranteed unless specified under a premium service agreement.
– The Company is not liable for delays caused by traffic, weather, force majeure, customs, or law enforcement actions.

6. Prohibited Items

The following cannot be sent via our services:
– Hazardous, flammable, or explosive materials
– Illegal substances or contraband
– Perishable items without proper preservation
– Cash exceeding legal limits
The Company reserves the right to inspect parcels and reject delivery.

7. Fees & Payment

– Fees are displayed in the App at the time of booking.
– Payments can be made via digital payment methods or cash-on-delivery (where available).
– All charges are non-refundable unless required by law.

8. Liability Limitation

– The Company’s liability for lost or damaged parcels is limited to the lesser of the declared value or the maximum coverage permitted by law.
– The Company is not liable for indirect, incidental, or consequential losses.

9. Account Usage

You agree not to:
– Share your account credentials with others
– Engage in fraudulent or illegal activities
– Manipulate or disrupt the App’s operations

10. Data & Privacy

Personal information is collected, stored, and used in accordance with our Privacy Policy.

11. Termination

We may suspend or terminate accounts without notice if these Terms are violated.

12. Amendments

We reserve the right to update these Terms at any time. The updated version will be effective once published in the App.

13. Governing Law & Jurisdiction

These Terms shall be governed by and construed under the laws of [Connecto Parcels & Deliveries], and disputes shall be resolved exclusively in the courts of [Your City].

Acknowledgement & Acceptance

By using the App, you confirm that you have read, understood, and agree to these Terms & Conditions.


For & on behalf of:
[Connecto Parcels & Deliveries]

__________________________
Authorized Signatory
Name: Waheed Shahzasd
Designation: Country Head
Date: 8/8/2025